Evaluating Safety Culture Maturity in Indonesian Petrochemical Industry to Strengthen Occupational Health Systems

  • Putu Nadi Astuti Doctoral Student at Faculty of Public Health, Universitas Indonesia, Depok, West Java, Indonesia
  • Zulkifli Djunaidi Faculty of Public Health, Universitas Indonesia, Depok, West Java, Indonesia
  • Arifah Alfiyyah Faculty of Public Health, Universitas Indonesia, Depok, West Java, Indonesia
Keywords: Occupational Health, Safety Culture, Petrochemical Industry, Indonesia

Abstract

Introduction: This study aimed to assess the maturity of safety culture implementation across petrochemical companies in Indonesia. By using a mixed-methods to provide a comprehensive understanding of occupational health and safety risks in high-hazard industries. The petrochemical sector being prone to workplace accidents and process related to incidents. The objective was to identify the maturity level of safety practices and highlight priority areas for improvement, addressing gaps in existing literature on safety culture measurement in industrial settings.

Methods: This cross-sectional mixed-methods study involved surveys and observations conducted across 10 petrochemical companies in 2024. A total of 513 participants were enrolled, and data were collected through validated questionnaires, plant visits, and document reviews. Ethical approval was obtained from the Faculty of Public Health Universitas Indonesia and participants provided informed consent.

Results: The primary outcome of the study was the maturity level of safety culture, which most respondents rated as “Generative.” Based on company type significant differences (p < 0.05) were found in commitment. While other variables such as information, organizational learning, employee participation, and communication showed no significant differences. There were no significant differences based on industry type and role type for each variable. The findings from qualitative method indicate that most companies have implemented both national safety standards namely SMK3 (Occupational Health and Safety Management System) and international systems (including ISO 45001, OSHA PSM, ILO PSM, and Responsible Care).

Conclusion: In conclusion, the importance of a mature safety culture in supporting occupational health and safety practices and highlights the need for continuous improvement in workplace safety systems. Future studies should explore interventions that strengthen these dimensions, helping reduce occupational risks in the petrochemical industry.

References

Claxton G, Hosie P, Sharma P. Toward an effective occupational health and safety culture: A multiple stakeholder perspective. J Safety Res [Internet]. 2022 Sep;82:57–67. Available from: https://pubmed.ncbi.nlm.nih.gov/36031280/

Abiltarova EN. Safety Culture: Historiography of Notion. IOP Conf Ser Mater Sci Eng [Internet]. 2021 Mar 1;1079(6):062045. Available from: https://iopscience.iop.org/article/10.1088/1757-899X/1079/6/062045

Greeff M. The empirical design of a Safety Culture Maturity Development Model. Marcell Greeff; 2023.

Spremi? M, Zentner H, Zentner R. Measuring Digital Business Models Maturity: Theory, Framework, and Empirical Validation. IEEE Trans Eng Manag. 2024;71:6553–67.

Mukhtar MYM, Yusof AM, Isa MLM. Knowledge, attitude and practice on occupational safety and health among workers in petrochemical companies. IOP Conf Ser Earth Environ Sci. 2020 Jan 1;436(1):012029.

Hansler RJ, Bellamy LJ, Akkermans HA. Ageing assets at major hazard chemical sites – The Dutch experience. Saf Sci. 2022 Sep;153:105788.

Ayob AN, Che Hassan CR, Hamid MD. Safety culture maturity measurement methods: A systematic literature review. J Loss Prev Process Ind. 2022 Dec;80:104910.

Hudson R. Measuring maturity. The Sage handbook of writing development. 2009;349–62.

Hudson P. Implementing a safety culture in a major multi-national. Saf Sci. 2007;45(6):697–722.

Goncalves Filho AP, Waterson P. Maturity models and safety culture: A critical review. Saf Sci [Internet]. 2018;105:192–211. Available from: https://doi.org/10.1016/j.ssci.2018.02.017

Kunt T, Breen M, Gökçe S, Munsil M. Maturity model approach for building effective process safety management systems. Process Safety Progress. 2024;43(2):233–8.

Tetzlaff EJ, Goggins KA, Pegoraro AL, Dorman SC, Pakalnis V, Eger TR. Safety culture: a retrospective analysis of occupational health and safety mining reports. Saf Health Work. 2021;12(2):201–8.

Siuta D, Kukfisz B, Kuczy?ska A, Mitkowski PT. Methodology for the Determination of a Process Safety Culture Index and Safety Culture Maturity Level in Industries. Int J Environ Res Public Health [Internet]. 2022 Feb 25;19(5):2668. Available from: https://www.mdpi.com/1660-4601/19/5/2668

Silla I, Navajas J, Koves GK. Organizational culture and a safety-conscious work environment: The mediating role of employee communication satisfaction. J Safety Res. 2017 Jun;61:121–7.

Chao RF, Zhang L, Yang YC. How The Psychological Safety of Employees Influences Job Performance in the Insurance Industry? The Mediation Role of Organizational Communication and Organizational Learning. International Journal of Organizational Innovation [Internet]. 2021;14(1). Available from: https://www.ijoi-online.org/index.php/back-issues-11-20/24-vol-14-num-1-july-2021/329-how-the-psychological-safety-of-employees-influences-job-performance-in-the-insurance-industry-the-mediationrole-of-organizational-communication-and-organizational-learning

Basiru JO, Ejiofor CL, Onukwulu EC, Attah RU. Corporate health and safety protocols: A conceptual model for ensuring sustainability in global operations. Iconic Research and Engineering Journals [Internet]. 2023;6(8):324–43. Available from: https://www.researchgate.net/profile/Rita-Attah/publication/388418888_Corporate_Health_and_Safety_Protocols_A_Conceptual_Model_for_Ensuring_Sustainability_in_Global_Operations/links/6797c5e6645ef274a449d2ff/Corporate-Health-and-Safety-Protocols-A-Conceptual-Model-for-Ensuring-Sustainability-in-Global-Operations.pdf

Ghahremani E, Joyce J, Lechner S. Avoiding Confirmation Bias in a Safety Management System (SMS). In: 2024 Integrated Communications, Navigation and Surveillance Conference (ICNS). IEEE; 2024. p. 1–11.

Bisbey TM, Kilcullen MP, Thomas EJ, Ottosen MJ, Tsao K, Salas E. Safety Culture: An Integration of Existing Models and a Framework for Understanding Its Development. Human Factors: The Journal of the Human Factors and Ergonomics Society. 2021 Feb 19;63(1):88–110.

Kalteh HO, Mortazavi SB, Mohammadi E, Salesi M. The relationship between safety culture and safety climate and safety performance: a systematic review. International Journal of Occupational Safety and Ergonomics. 2021 Jan 2;27(1):206–16.

Asad M, Kashif M, Sheikh UA, Asif MU, George S, Khan G ul H. Synergetic effect of safety culture and safety climate on safety performance in SMEs: does transformation leadership have a moderating role? International Journal of Occupational Safety and Ergonomics. 2022 Jul 3;28(3):1858–64.

Hale AR, Guldenmund FW, van Loenhout PLCH, Oh JIH. Evaluating safety management and culture interventions to improve safety: Effective intervention strategies. Saf Sci. 2010 Oct;48(8):1026–35.

Aburumman M, Newnam S, Fildes B. Evaluating the effectiveness of workplace interventions in improving safety culture: A systematic review. Saf Sci. 2019 Jun;115:376–92.

Abeje M, Luo F. The Influence of Safety Culture and Climate on Safety Performance: Mediating Role of Employee Engagement in Manufacturing Enterprises in Ethiopia. Sustainability. 2023 Jul 19;15(14):11274.

Theophilus SC, Nwankwo CD, Acquah?Andoh E, Bassey E, Umoren U. Integrating Human Factors (HF) into a Process Safety Management System (PSMS). Process Safety Progress. 2018 Mar 30;37(1):67–85.

Wang B, Zhou J, Wang Y. Enhancing process safety management through evidence-based process safety management (EBPSM): A theoretical framework and case analysis. J Loss Prev Process Ind. 2024 Oct;91:105381.

Muhamad Khair NK, Lee KE, Mokhtar M, Goh CT. Integrating responsible care into quality, environmental, health and safety management system: A strategy for Malaysian chemical industries. J Chem Health Saf. 2018 Sep 1;25(5):10–8.

Coelho MB, Lacerda DP, Piran FAS, Silva DO da, Sellitto MA. Project Management Efficiency Measurement with Data Envelopment Analysis: A Case in a Petrochemical Company. Applied System Innovation. 2023;7(1):2.

Çak?t E, Jan Olak A, Murata A, Karwowski W, Alrehaili O, Marek T. Assessment of the perceived safety culture in the petrochemical industry in Japan: A cross-sectional study. PLoS One [Internet]. 2019;14(12):e0226416. Available from: https://doi.org/10.1371/journal.pone.0226416

Marquardt N, Hoebel M, Lud D. Safety culture transformation—The impact of training on explicit and implicit safety attitudes. Human Factors and Ergonomics in Manufacturing & Service Industries [Internet]. 2021;31(2):191–207. Available from: https://onlinelibrary.wiley.com/doi/full/10.1002/hfm.20879

Ayob AN, Hassan CRC, Hamid MD. Safety culture maturity measurement methods: A systematic literature review. J Loss Prev Process Ind [Internet]. 2022;80:104910. Available from: https://doi.org/10.1016/j.jlp.2022.104910

Khalid U, Sagoo A, Benachir M. Safety Management System (SMS) framework development – Mitigating the critical safety factors affecting Health and Safety performance in construction projects. Saf Sci. 2021 Nov;143:105402.

Narayanan DK, Ravoof AA, Jayapriya J, Revathi G, Murugan M. Hazards in oil, gas, and petrochemical industries. In: Crises in Oil, Gas and Petrochemical Industries. Elsevier; 2023. p. 71–99.

Kwon SJ, Choi SW, Lee EB. Hazard Identification and Risk Assessment During Simultaneous Operations in Industrial Plant Maintenance Based on Job Safety Analysis. Sustainability. 2024;16(21):9277.

Vuong TDN, Nguyen LT. The key strategies for measuring employee performance in companies: a systematic review. Sustainability. 2022;14(21):14017.

Mulyasari W, Ciptomulyono U, Sudiarno A. to the Safety Culture Maturity Model? In: Proceedings of the 11th International Conference on Industrial Engineering and Applications. Springer Nature; 2024. p. 231.

Novita eka rini W, Yolanda Gustina Pane, Budi Aswin, La Ode Reskiaddin. Analysis Of Potential Hazards And Use Of Personal Protection Equipment (PPE) On Oil Palm Processing And Production Workers In PKS XYZ. International Journal of Health Engineering and Technology. 2022 Nov 30;1(4).

Rumane AR. Quality Management in Oil and Gas Projects. CRC Press; 2021.

Handayani H. Implementation Occupational Health And Safety Communication In The Petrochemical Industry Of Kujang Fertilizer. Asian Journal of Management, Entrepreneurship and Social Science. 2023;3(02):521–36.

Pei J, Liu L, Chi Y, Yu C. Research on the Maturity Evaluation Model of Enterprise Safety Culture. Int J Environ Res Public Health. 2023;20(3):2664.

Published
2025-08-12
How to Cite
Astuti, P. N., Zulkifli Djunaidi, & Alfiyyah, A. (2025). Evaluating Safety Culture Maturity in Indonesian Petrochemical Industry to Strengthen Occupational Health Systems . Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 8(8), 595-608. https://doi.org/10.56338/mppki.v8i8.7393