The Effect of Workload and Stress on Work Productivity in Nurses at Sabah Al Ahmad Urology Center Kuwait
Keywords:
Workload, Stress, Work Productivity, Nursing, Healthcare Management
Abstract
Background: Nursing is a profession that receives a lot of pressure and has an extreme workload that can cause stress and reduce work productivity due to the heavy tasks that nurses have to perform, which in turn can result in considerable work-related tension. This is especially relevant during the current period of uncertainty that has emerged as a result of the COVID-19 pandemic
Objective : Toevaluate the effect of workload and stress on the work productivity of nurses. In a complex healthcare environment, nurses often face high workload demands and significant stress levels, which can affect their productivity.
Methods: This research method uses a quantitative approach with a Cross Sectional research design. Data was collected through a questionnaire given to a sample of nurses working in hospitals. This questionnaire includes a measurement scale to measure the nurse's workload level, stress level, and work productivity level. Data analysis was carried out using SEM PLS.
Results: The results of the analysis showed that there was no significant relationship between workload and nurse work productivity (p value 0.194 >0.05) and there was a significant relationship between work stress and nurse work productivity (p value 0.0000 <0.05). The higher the level of workload experienced by nurses, the higher the level of stress they experience, and the lower their work productivity. The implication of this study is the importance of effective workload management and stress management in an effort to increase the work productivity of nurses.
Conclusion: There is a significant relationship between work stress and nurse work productivity in SAUC. This means that the work stress felt by nurses at SAUC affects the work productivity of nurses at SAUC, when the level of stress experienced by nurses at SAUC is getting higher, it will cause a decrease in the work productivity of nurses at SAUC.
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46. Zhu Z, Xu S, Wang H, Liu Z, Wu J, Li G, et al. (2020). COVID-19 in Wuhan: Immediate Psychological Impact on 5062 Health Workers. MedRxiv.
2. Amelia AR d. (2019). Overview of Work Stress in Nurses in the Psychiatric Inpatient Room of the Regional Special Hospital of South Sulawesi Province. Multidisciplinary Synergy of Science and Technology.
3. Anto, S., Andi Latif, S., Pannyiwi, R., Ratu, M., Werdyaningsih, E., & Thalib, K. U. (2022). Analysis of workload with nurse performance in the implementation of nursing care. Barongko: Journal of Health Sciences, 1(1), 41–46. https://doi.org/10.59585/bajik.v1i1.38
4. Swing WI. (2014). Analysis of the Relationship between Physical and Mental Workload and Work Stress in Nurses in the Inpatient Room of Dr. Soeselo Slawi Hospital: Diponegoro University.
5. Betan, A., Rukayah, S., Purbanova, R., Purwoto, A., Rusli, R., Nurnainah, N., & Prabu Aji, S. (2023). Management of the implementation of nursing care through the recovery rate of inpatients in hospitals. Social Friends: Journal of Community Service, 1(2), 65–67. https://doi.org/10.59585/sosisabdimas.v1i2.36
6. Cain, B. (2007). A Review of the Mental Workload Literature. Defence Research and Development Toronto (Canada).
7. Chusna JA. (2010). The Relationship between Nurses' Workload and Work Stress in the Inpatient Installation of RSU Islam Surakarta: University of Muhammadiyah Surakarta.
8. Erdius E, Dewi FST. (2017). Work stress in hospital nurses in Muara Enim: an analysis of physical and mental workload. Community Medicine News.
9. Gao, X., Jiang, L., Hu, Y., Li, L., & Hou, L. (2020). Nurses' experiences regarding shift patterns in isolation wards during the COVID-19 pandemic in China: A qualitative study. Journal of Clinical Nursing, 29(21–22). https://doi.org/10.1111/jocn.15464
10. Handayani RT, Kuntari S, Darmayanti AT, Widiyanto A. (2020). Stress-Causing Factors in Health Workers and the Community During the Covid-19 Pandemic. Journal of Psychiatric Nursing.
11. Haryanti d. (2013). The Relationship between Workload and Nurse Work Stress in the Emergency Installation of Semarang Regency Hospital. Journal of Nursing Management.
12. Hidayat AA. (2011). Introduction to Basic Concepts of Nursing. Jakarta: Salemba Medika;
13. Herqutanto d. (2017). Work Stress in Nurses in Hospitals and Primary Health Care Facilities. eJKI.
14. Hutasuhut A. (2014). Overview of Stressors and Work Stress of Operating Room Nurses at the Regional General Hospital dr. Pirngadi Medan City, University of North Sumatra;.
15. International Labour Organisation. (2020). Managing work-related psychosocial risks during the COVID-19. www.ilo.org/publns.
16. Indonesia MKR. (2014). Regulation of the Minister of Health Number 56 concerning Classification and Licensing of Hospitals.
17. Kasmarani MK. (2012). The Effect of Physical and Mental Workload on Work Stress in Nurses in the Emergency Installation (IGD) of Cianjur Hospital. Journal of Public Health, Diponegoro University.; 1(2):18807.
18. Kokoroko, E., & Sanda, M. A. (2019). Effect of Workload on Job Stress of Ghanaian OPD Nurses: The Role of Coworker Support. Safety and Health at Work, 10(3), 341–346. https://doi.org/10.1016/j.shaw.2019.04.002
19. Martha ARA. (2016). Mental Workload, Work Shifts, Interpersonal Relationships and Work Stress in Intensive Installation Nurses at dr. Soebandi Jember Hospital.
20. Mundung CA, Kolibu FK, Joseph WB. (2017). The Relationship Between Workload and Reward with Work Stress in Nurses in the Inpatient Installation of Noongan Hospital. KESMAS.; 6(3).
21. Musradinur. (2016). Stress and How to Deal with It in a Psychological Perspective. Journal of Education.; 2.
22. NIOSH. (1998). Stress at Work. U.S.: Department of Health and Human Services.
23. Prasetyo, A. (2008). The Effect of Stress on the Commitment of Universitas Airlangga Students to Anxiety as a Moderator Variable. Economic Magazine, 18(3), 257–270.
24. Concerned LD. (2007). Analysis of the Relationship between Workload and Nurse Work Stress in Each Inpatient Room of Sidikalang Hospital [Thesis]. Medan: University of North Sumatra.
25. Prabawati, R. (2012). The Relationship between Mental Workload and Work Stress in Inpatient Nurses of Dr. R. M. Soedjarwadi Klaten Hospital. Surakarta: Sebelas Maret University.
26. Rahmadia F d. (2019). The Effect of Physical Work Environment and Social Support on Work Stress in Nurses at the Islamic Hospital (RSI) Ibnu Sina Payakumbuh. EcoGen.
27. Runtu VV, Pondaag L, Hamel R. (2018). The Relationship between Physical Workload and Nurses' Work Stress in the Inpatient Installation Room of GMIM Pancaran Kasih General Hospital, Manado. NURSING JOURNAL.; 6(1).
28. Ruid, J. Y., & Ariyani, N. D. (2023). Review of Archive Management in the Administrative Unit of Bhayangkara Kindergarten II Sartika Asih Hospital Bandung. Barongko: Journal of Health Sciences, 2(1), 56–64. https://doi.org/10.59585/bajik.v2i1.160
29. Rosyanti L, Hadi I. (2020). Psychological Impact in Providing Care and Health Services for Covid-19 Patients on Health Professionals. Health Information Research Journal.
30. Sarsangi V, Salehiniya H, Hannani M. (2015). Mental Workload and Its Affected Factors Among Nurses in Kashan Province During 2014. Journal of Rafsanjan University of Medical Science.
31. Sucipto CD. Occupational Safety and Health. Yogyakarta: Gosyen Publishing; 2014.
32. Syahira A. (2019). Factors Related to Work Stress in Nurses in the Inpatient Room of dr. Rasidin Padang : Andalas University.
33. Soup. (2012). Nurses' Work Stress Based on Organizational Characteristics in Hospitals. Indonesian Journal of Nursing.; 15.
34. Said RM, El-Shafei DA. (2020). Occupational stress, job satisfaction, and intent to leave: nurses working on front lines during COVID-19 pandemic in Zagazig City, Egypt. Environmental Science and Pollution Research.:1-11.
35. Silwal M, Koirala D, Koirala S, Lamichhane A. (2020). Depression, Anxiety and Stress among Nurses during Corona Lockdown in a Selected Teaching Hospital, Kaski, Nepal. Journal of Health and Allied Sciences.; 10(2):82-7.
36. Setiyana VY. (2013). Forgiveness and Work Stress for Nurses. Scientific Journal of Applied Psychology.
37. Sipatu L. (2013). The Influence of Motivation, Work Environment and Work Stress on Nurse Performance in the Inpatient Room of Undata Palu Hospital. e-Journal of Catalogs.
38. Tarwaka, Bakri SH, Sudiajeng L. (2004). Ergonomics for Safety, Occupational Health and Productivity. Surakarta: UNIBA PRESS;.
39. Tarwaka. (2014). Industrial Ergonomics (Basics of Ergonomics Knowledge and Applications in the Workplace. Surakarta: Harapan Press.
40. Tajvar A, Saraji GN, Ghanbarnejad A. (2015). Occupational Stress and Mental Health Among Nurses in a Medical Intensive Care Unit of a General Hospital in Bandar Abbas in 2013. Electron Physician.39.
41. Puspitasari GT. (2018). The Relationship between Physical and Mental Workload with Work Stress in the Inpatient Installation of Dr. Haryoto Lumajang Regional Hospital.
42. Law Number 8 on Consumer Protection. 1999.
43. Law Number 44 concerning Hospitals. 2009.
44. Wang H, Liu Y, Hu K, Zhang M, Du M, Huang H, et al. (2020). Healthcare workers' stress when caring for COVID-19 patients: An altruistic perspective. Nursing ethics.; 27(7):1490-500.
45. Wulandari S, Samsir S, Marpaung RJ. (2017). Analysis of Mental, Physical Workload and Work Stress in Ergonomically Nurses at Dr. Achmad Mochtar Bukittinggi Hospital: Riau University.
46. Zhu Z, Xu S, Wang H, Liu Z, Wu J, Li G, et al. (2020). COVID-19 in Wuhan: Immediate Psychological Impact on 5062 Health Workers. MedRxiv.
Published
2024-07-05
How to Cite
Mochamad Robby Fajar Cahya, Nafiah Ariyani, & Kholil. (2024). The Effect of Workload and Stress on Work Productivity in Nurses at Sabah Al Ahmad Urology Center Kuwait. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 7(7), 1973-1984. https://doi.org/10.56338/mppki.v7i7.5623
Section
Research Article
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