Perancangan Sistem Informasi Berbasis Web untuk Pengelolaan Permohonan Data Pada instansi Pemerintah
Design of a Web-Based Information System for Managing Data Requests in Government Agencies
Keywords:
Sistem Informasi, Permohonan Data, Aplikasi Web, Transformasi Digital
Abstract
Transformasi digital dalam layanan publik menjadi kebutuhan mendasar untuk meningkatkan kualitas pelayanan pemerintah. Penelitian ini bertujuan merancang sistem informasi pengelolaan permohonan data berbasis web yang efisien, transparan, dan berorientasi pada kepuasan pemohon. Metode yang digunakan adalah Research and Development (R&D) dengan analisis perancangan menggunakan Unified Modeling Language (UML) dan evaluasi sistem menggunakan white-box testing. Hasil penelitian menunjukkan rancangan sistem dengan fitur inovatif seperti formulir online, pelacakan status real-time, notifikasi email otomatis, dashboard visual, serta form kritik dan saran. Pengujian menunjukkan fitur utama berfungsi sesuai spesifikasi dengan cakupan 100%. Sistem informasi yang dikembangkan diharapkan dapat mendukung transformasi digital dalam pelayanan publik.
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Cavicchi, Caterina, and Emidia Vagnoni. 2023. “Digital Information Systems in Support of Accountability: The Case of a Welfare Provision Non-Governmental Organisation.” British Accounting Review 55(5). doi:10.1016/j.bar.2022.101112.
Duan, Huijue Kelly, Miklos A. Vasarhelyi, Mauricio Codesso, and Zamil Alzamil. 2023. “Enhancing the Government Accounting Information Systems Using Social Media Information: An Application of Text Mining and Machine Learning.” International Journal of Accounting Information Systems 48. doi:10.1016/j.accinf.2022.100600.
Ferdiyanto, Yusriel Arief. 2019. “Perancangan Sistem Informasi Pemerintahan Berbasis Web Studi Kasus Kantor Kelurahan Sumur Batu.” Paradigma - Jurnal Komputer dan Informatika 21(1): 113–16. doi:10.31294/p.v21i1.5268.
El Gharbaoui, Ouissale, Hayat El Boukhari, and Abdelkader Salmi. 2024. “The Transformative Power of Recommender Systems in Enhancing Citizens’ Satisfaction: Evidence from the Moroccan Public Sector.” Innovative Marketing 20(3): 224–36. doi:10.21511/im.20(3).2024.18.
Giuffrida, Nadia, Michela Le Pira, Giuseppe Inturri, and Matteo Ignaccolo. 2019. “Mapping with Stakeholders: An Overview of Public Participatory GIS and VGI in Transport Decision-Making.” ISPRS International Journal of Geo-Information 8(4). doi:10.3390/ijgi8040198.
Ilieva, Galina, Tania Yankova, Margarita Ruseva, Yulia Dzhabarova, Veselina Zhekova, Stanislava Klisarova-Belcheva, Tanya Mollova, and Angel Dimitrov. 2024. “Factors Influencing User Perception and Adoption of E-Government Services.” Administrative Sciences 14(3). doi:10.3390/admsci14030054.
Kwilinski, Aleksy, Katarzyna Szczepanska-Woszczyna, Oleksii Lyulyov, and Tetyana Pimonenko. 2024. “Digital Public Services: Catalysts for Healthcare Efficiency.” Journal of Open Innovation: Technology, Market, and Complexity 10(3). doi:10.1016/j.joitmc.2024.100319.
Martynova, Ekaterina, and Andrey Shcherbovich. 2024. “Digital Transformation in Russia: Turning from a Service Model to Ensuring Technological Sovereignty.” Computer Law and Security Review 55. doi:10.1016/j.clsr.2024.106075.
Moh. As’adi. 2024. “Transformasi Digital Dalam Pelayanan Administrasi Kependudukan Di Kabupaten Banyuwangi.” Konstitusi?: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi 1(4): 49–59. doi:10.62383/konstitusi.v1i4.158.
Mprotsis, Theodoros, Efthimios Dardiotis, Ioannis Stefanidis, Chrysoula Doxani, and Elias Zintzaras. 2023. “A Web-Based Information System for Cumulative and Recursive Cumulative Meta-Analysis of Genetic Association Studies.” Healthcare Analytics 3. doi:10.1016/j.health.2023.100201.
Nilawati, Lala, and Martin Martin. 2023. “Penerapan Metode RAD Pada Perancangan Sistem Informasi Permohonan Data Aduan Smartmaps Berbasis Web.” JURIKOM (Jurnal Riset Komputer) 10(2): 648. doi:10.30865/jurikom.v10i2.6041.
Putra, Yunandi Permana, Diani Kesuma, and Endra Wijaya. 2024. IMPLEMENTASI DAN KENDALA DALAM PROSES PERIZINAN BERUSAHA TERINTEGRASI SECARA ELEKTRONIK BERBASIS RISIKO. Jakarta. https://journal.univpancasila.ac.id/index.php/selisik/article/view/6098 (January 25, 2025).
Soraya, Rahayu, Putry Agung, Ali Mashari, Program Studi PGSD, and Stkip Al Islam Tunas Bangsa Bandar Lampung. 2024. 3 Jurnal Dehasen Untuk Negeri Pelatihan Pengolahan Data Statistik Menggunakan Aplikasi Spss Untuk Mahasiswa Semester Akhir.
Venson, Elaine, Rejane Maria da Costa Figueiredo, and Edna Dias Canedo. 2024. “Leveraging a Startup-Based Approach for Digital Transformation in the Public Sector: A Case Study of Brazil’s Startup Gov.Br Program.” Government Information Quarterly 41(3). doi:10.1016/j.giq.2024.101943.
Virnandes, Sose Raeinaldo, Jun Shen, and Elena Vlahu-Gjorgievska. 2024. “Building Public Trust through Digital Government Transformation: A Qualitative Study of Indonesian Civil Service Agency.” In Procedia Computer Science, Elsevier B.V., 1183–91. doi:10.1016/j.procs.2024.03.114.
Wahyu Hidayat Ibrahim, and Idria Maita. 2017. “SISTEM INFORMASI PELAYANAN PUBLIK BERBASIS WEB PADA DINAS PEKERJAAN UMUM KABUPATEN KAMPAR.” Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi: 17–22.
Zikra, Andi Anzanul, Moh Rezsa Kuntara, Komala Sari, and Artikel Penelitian. 2024. “Perancangan Sistem Pelaporan Masyarakat Untuk Fasilitas Pelayanan Publik Di Kota Palu Berbasis Android Dengan Metode Waterfall Design of a Public Service Facility Reporting System for the City of Palu Based on Android Using the Waterfall Method.” J Jurnal Kolaboratif Sains 7(7): 2523–32. doi:10.56338/jks.v7i7.5633.
