Pengaruh Kecerdasan Interpersonal, Disiplin Kerja dan Kerjasama Tim Terhadap Kinerja Karyawan pada PT. Bank Sulteng di Kota Palu dengan Etika Kerja Cerdas sebagai Variabel Modereting
The Influence of Interpersonal Intelligence, Work Discipline, and Teamwork on Employee Performance at PT. Bank Sulteng in Palu City with Smart Work Ethics as a Moderating Variable
Keywords:
Kecerdasan Interpersonal, Disiplin Kerja, kerjasama Tim, Etika Kerja Cerdas, Kinerja, Bank Sulteng
Abstract
Ekosistem kerja yang terstruktur pada Bank Sulteng, kompetensi mana yang sesungguhnya menggerakkan kinerja. Lalu bagaimana peran etika kerja cerdas sebagai pemoderator dalam mengarahkan pengaruh kecerdasan interpersonal, disiplin kerja, dan kerjasama tim terhadap kinerja. Penelitian ini dilakukan pada seluruh karyawan Bank Sulteng di Kota Palu sebanyak 195 sampel. Temuan penelitian yaitu disiplin kerja dan etika kerja cerdas terbukti sebagai penggerak kinerja yang langsung dan kuat. Sebaliknya, kecerdasan interpersonal dan kerjasama tim, yang secara konvensional dianggap penting, tidak terbukti secara statistik mampu mendongkrak kinerja secara langsung. Etika kerja cerdas bertindak sebagai kekuatan penyeimbang, secara signifikan memperkuat dampak positif disiplin kerja. Di sisi lain, etika kerja cerdas justru melemahkan hubungan positif kerjasama tim terhadap kinerja, dan menunjukkan tren serupa terhadap kecerdasan interpersonal. orisinalitas terletak pada pendekatan kontinjensi yang menempatkan etika kerja cerdas sebagai kemampuan utama yang mengarahkan kemampuan lain, terutama di Bank Sulteng. mplikasi praktis dari temuan ini adalah perlunya memperbaiki sistem penilaian kinerja agar tidak hanya menilai kemampuan teknis, tetapi juga kontribusi non-teknis. Selain itu, program pelatihan perlu dirancang untuk menggabungkan keterampilan teknis dengan kebijaksanaan dalam mengambil keputusan sehari-hari.
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Afrida, Y., Rivai, H. A., Syahrul, L., & Lukito, H. (2024). Readiness to change in Islamic banking: the significance of adaptability and Islamic work ethics. Journal of Islamic Marketing, 15(12), 3445-3463. https://doi.org/10.1108/JIMA-11-2023-0357
Aman-Ullah, A., & Mehmood, W. (2023). Role of Islamic work ethics in shaping employees’ behaviour: evidence from the banking sector in Azad Jammu and Kashmir. Journal of Islamic Accounting and Business Research, 14(7), 1033-1047. https://doi.org/10.1108/JIABR-12-2021-0309
Azwar, Saifuddin. 2004. Metode Penelitian. Yogyakarta: Pustaka Pelajar
Bahasoan, S., & Baharuddin, I. (2023). Work Discipline, Work Motivation and Employee Performance. Advances in Human Resource Management Research, 1(2), 90-101. https://doi.org/10.60079/ahrmr.v1i2.92
Bourdage, J. S., Wiltshire, J., & Lee, K. (2015). Personality and workplace impression management: Correlates and implications. Journal of Applied Psychology, 100(2), 537. https://doi.org/10.1037/a0037942
Bunkaewsuk, P., Uppathampracha, R., Peng, B., & Anwar, M. (2024). Unpacking the relationship between ethical leadership and innovative work behavior: A moderated mediation model. Banks and Bank Systems, 19(2), 184. https://doi.org/10.21511/bbs.19(2).2024.15
De Waal, A., Weaver, M., Day, T., & Van der Heijden, B. (2019). Silo-busting: Overcoming the greatest threat to organizational performance. Sustainability, 11(23), 6860. https://doi.org/10.3390/su11236860
Devi, S. (2016). Impact of spirituality and emotional intelligence on employee engagement. International Journal of Applied Research, 2(4), 321-325.
Kilduff, G. J., & Galinsky, A. D. (2017). The spark that ignites: Mere exposure to rivals increases Machiavellianism and unethical behavior. Journal of Experimental Social Psychology, 69, 156-162. https://doi.org/10.1016/j.jesp.2016.10.007
Kiraman, K., Sapiri, M., & Adha, W. M. (2024). Analisis Pengaruh Employee Empowerment, Kecerdasan Intelektual dan Komunikasi Interpersonal terhadap Kinerja Aparatur Sipil Negara Melalui Motivasi Kerja dan Kepuasan Kerja. Al-Buhuts, 20(1), 272-310. https://doi.org/10.30603/ab.v20i1.4769
Kozlowski, S. W. J., & Bell, B. S. (2003). Work groups and teams in organizations. Handbook of psychology: Industrial and organizational psychology. London: Wiley.
Li, J., Jia, L., Cai, Y., Kwan, H. K., & You, S. (2020). Employee–organization relationships and team performance: Role of team collective efficacy. Frontiers in psychology, 11, 206. https://doi.org/10.3389/fpsyg.2020.00206
Locke, E. A., & Latham, G. P. (1990). A theory of goal setting & task performance. Prentice-Hall, Inc.
Malayu S.P. Hasibuan, (2020), Manajemen Sumber Daya Manusia. Penerbit Bumi Aksara, Jakarta.
McCarter, M. W., Haeruddin, M., Mustafa, M. Y., Abadi, R. R., & Syahrul, K. (2022). How work discipline and leadership influence employees’ performance?. International Journal of Educational Administration, Management, and Leadership, 3(1). https://doi.org/10.51629/ijeamal.v3i1.73
McGrath, J. E. (1964). Social psychology: A brief introduction. New York, NY: Holt, Rinehart & Winston
Nainggolan, Hermin. “Pengaruh Kerjasama Tim, Lingkungan Kerja Dan Beban Kerja Terhadap Kinerja Berdasarkan Persepsi Karyawan Pt. Recon Sarana Utama Balik Papan.” Jurnal Manajemen Dan Bisnis (Jmb) Volume 23 Nomor 2 (2023).
Ni, H., Li, Y., Zeng, Y., & Duan, J. (2023). The double-edged sword effect of employee impression management and counterproductive work behavior: From the perspective of self-control resource theory. Frontiers in psychology, 14, 1053784. https://doi.org/10.3389/fpsyg.2023.1053784
Reid, E., & Ramarajan, L. (2021). Seeking purity, avoiding pollution: Strategies for moral career building. Organization Science, 33(5), 1909-1937. https://doi.org/10.1287/orsc.2021.1514
Rejeki, F. S., Ernawati, F. Y., & Irawati, M. A. (2024, December). The Influence of Interpersonal Relations, Work Environment and Emotional Intelligence on Employee Performance at Dinas Pendidikan Kota Semarang. In International Conference On Research And Development (ICORAD) (Vol. 3, No. 2, pp. 357-368). https://doi.org/10.47841/icorad.v3i2.225
Santoso, A. B., & Oktafien, S. (2021). The effects of work discipline on high employee performance. Turkish Journal of Computer and Mathematics Education, 12(8), 1413-1419. https://turcomat.org/index.php/turkbilmat/article/view/3161
Sedarmayanti, M, and M Pd. Sumber Daya Manusia Dan Produktivitas Kerja Bandung: CV. Mandar Maju, 2001.
Setyanti, S.W.L.H.. Sudarsih. Audiva, D. (2022). Pengaruh Keterampilan, Disiplin Kerja, dan Kepuasan Kerja Terhadap Produktivitas Kerja Karyawan.. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 10(S1). DOI: https://doi.org/10.37676/ekombis.v10iS1
Sinodimedjo. “Pengaruh Disiplin Kerja, Dan Lingkungan Kerja Terhadap Komitmen Organisasi Pegawai Universitas Malikussaleh Dengan Kepuasan Kerja Sebagai Variabel Intervening.” Jurnal Manajemen Indonesia (J Mind) Vol.4 No.1 (2015).
Sofyana,Utami,dkk.” Pengaruh kecerdasan interpesonal (kederdasan emosional) dan komunikasi interpersonal terhadap kinerja karyawan PT.PLN (Persero) cabang ternate.(2021).
Sugiyono. Kualitatif, Dan R&D. Bandung: Alfabeta, 2013.
Sumadhinata, Y. E. (2018). Pengaruh Disiplin Kerja Dan Motivasi Terhadap Kinerja Karyawan Non Edukatif Di Salah Satu Universitas Swasta Di Bandung. Seminar Nasional Dan Call for Paper Sustainable Competitive Advantage (SCA), 8(1).
