Analysis of Human Resource Development in Optimizing the Use of the Goods in and Out Information System at the Office of the Regional Research and Innovation Agency of Central Sulawesi Province
Keywords:
Human Resource Development, Goods In and Out Information System
Abstract
This research aims to analyse human resource development (HRD) in optimising the use of the Goods In and Out Information System (SIKMB) at the Office of the Regional Research and Innovation Agency of Central Sulawesi Province. This study employed a qualitative approach, utilizing interview methods with five informants who are employees at the institution. The results indicate that human resource development at the Regional Research and Innovation Agency of Central Sulawesi continues to face several key challenges, including a lack of in-depth understanding of standard operating procedures (SOPs) and limited technical training on the use of the information system. Although the SIKMB system has been implemented, many employees have not been able to maximise the use of the system's features. Additionally, issues related to outdated technological infrastructure and a lack of coordination between units pose obstacles to efficient goods management. Therefore, this study recommends the need for ongoing training, updating technological infrastructure, improved inter-departmental coordination, and the implementation of motivation and incentive policies to enhance staff performance in using the system. The results of this study are expected to contribute to human resource development and increased operational efficiency at the Office of the Regional Research and Innovation Agency of Central Sulawesi
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Suryani, N. (2018). The Effect of Training on the Use of Inventory Management Systems on the Accuracy of Recording Goods in Logistics Companies. Journal of Computer Science and Technology, 14(4), 130-141.
Suwito, H. (2020). The Role of Management in the Development of Information Systems in Organizations: Lessons from the Implementation of Warehouse Management Systems. Journal of Business Administration, 10(1), 77-89.
Swanson, R. A., & Holton, E. F. 2019. Foundations Of Human Resource Development. Berrett-Koehler Publishers.
Tjahjono, B., Esplugues, C., Ares, E., & Pelaez, G. 2021. What does Industry 4.0 mean to Supply Chain? Manufacturing Procedure, 13, 1175-1182.
Ulrich, D., Younger, J., Brockbank, W., & Ulrich, M. 2022. HR From The Outside In: Six Competencies For The Future Of Human Resources. McGraw-Hill Education.
Werner, J. M., & DeSimone, R. L. 2021. Human Resource Development. Cengage Learning.
Wibowo, R., & Mahardika, D. (2019). Integrating Technology and Data Management in Public Sector Organizations. Journal of Administrative Sciences, 32(4), 91-102.
Wijaya, A., & Sumiati, S. 2022. The Effect of Training and Motivation on the Effectiveness of the Use of Inventory Information Systems in Jakarta Manufacturing Companies. Indonesian Journal of Management and Business, 15(2), 178-195.
Zulkifli, M., et al. (2020). Challenges in the Adoption of Information Systems in Public Sector Organizations. Journal of Government Studies, 22(1), 88-97.
Alalwan, A., & Abed, M. (2020). Impact of Training on Human Resource Development in Information Systems. Journal of Information Technology, 34(2), 150-160.
Amabile, T. M., & Pratt, M. G. 2020. The Dynamic Componential Model Of Creativity And Innovation In Organizations: Making Progress, Making Meaning. Research in Organizational Behavior, 36, 157-183.
Baruch, Y., & Rousseau, D. M. 2019. Integrating Psychological Contracts And Ecosystems In Career Studies And Management. Academy of Management Annals, 13(1), 84-111.
Bondarouk, T., & Brewster, C. 2021. Conceptualizing The Future Of HRM And Technology Research. The International Journal of Human Resource Management, 32(3), 711-735.
Boxall, P., & Purcell, J. 2021. Strategy And Human Resource Management. Macmillan International Higher Education.
Bowersox, D. J., Closs, D. J., & Cooper, M. B. 2020. Supply Chain Logistics Management. McGraw-Hill Education.
Christopher, M. 2022. Logistics & Supply Chain Management. Financial Times/Prentice Hall.
Collings, D. G., Mellahi, K., & Cascio, W. F. 2019. Global Talent Management And Performance In Multinational Enterprises: A Multilevel Perspective. Journal of Management, 45(2), 540-566.
Day, D. V., Fleenor, J. W., Atwater, L. E., Sturm, R. E., & McKee, R. A. 2021. Advances In Leader And Leadership Development: A Review Of 25 Years Of Research And Theory. The Leadership Quarterly, 32(1), 101377.
Garavan, T. N., McCarthy, A., & Carbery, R. 2020. Strategic Human Resource Development: Towards A Conceptual Framework To Understand Its Contribution To Dynamic Capabilities. Human Resource Development International, 22(4), 335-356.
Gartner. 2023. Gartner Glossary: Digital Supply Chain. Retrieved from https://www.gartner.com/en/information-technology/glossary/digital-supply-chain
Guest, D. E. 2022. Human Resource Management And Employee Well?Being: Towards a new analytic framework. Human Resource Management Journal, 32(1), 4-26.
Goldsby, T. J., Griffis, S. E., & Roath, A. S. 2021. Modeling Lean, Agile, And Leagile Supply Chain Strategies. Journal of Business Logistics, 42(1), 80-97.
Handfield, R. B., Graham, G., & Burns, L. 2022. Supply Chain Visibility: Illuminating The Path To Responsive, Agile Operations. International Journal of Physical Distribution & Logistics Management, 52(3), 278-297.
Hidayat, R., Pratama, I., & Susanto, T. D. 2024. The Impact of Change Management on the Adoption of Inventory Information Systems in SMEs: A Multi-Case Study in Central Java. Journal of Economics and Business, 25(1), 87-104.
Ivanov, D., Dolgui, A., & Sokolov, B. 2023. Digital Supply Chain Twins: Managing Supply Chains in the Era of Industry 4.0. Springer.
Jaya, M., & Saputra, N. (2021). Leadership and Its Role in Promoting Information Systems Usage in Government Institutions. Journal of Public Management, 24(1), 58-67.
Kadarisman. 2013. Human Resource Development Management. Rajawali Press. Jakarta.
Luthans, F., Youssef-Morgan, C. M., & Avolio, B. J. 2022. Psychological Capital: An Evidence-Based Positive Approach. Annual Review of Organizational Psychology and Organizational Behavior, 9, 579-601.
Macey, W. H., Schneider, B., Barbera, K. M., & Young, S. A. 2021. Employee Engagement: Tools For Analysis, Practice, And Competitive Advantage. John Wiley & Sons.
Mangan, J., & Lalwani, C. 2022. Global Logistics and Supply Chain Management. John Wiley & Sons.
Manners-Bell, J. 2021. Supply Chain Risk Management: Understanding Emerging Threats to Global Supply Chains. Kogan Page Publishers.
Marler, J. H., & Parry, E. 2022. Human Resource Management, Strategic Involvement and e-HRM Technology. The International Journal of Human Resource Management, 33(1), 1-32.
Marler, J. H., & Fisher, S. L. 2020. Digital HR: How It Affects The Human Resource Management Function. Journal of Business and Psychology, 35(3), 383-404.
Mor Barak, M. E. 2022. Managing Diversity: Toward A Globally Inclusive Workplace. Sage Publications.
Nugroho, A., & Lestari, E. 2022. The Role of Transformational Leadership in Optimizing the Use of Logistics Information Technology in Indonesian Retail Companies. Journal of Technology Management, 21(3), 320-337.
Nugroho, B., & Rahayu, I. (2019). The Role of Non-Technical Skills in the Implementation of Inventory Management Information Systems: A Case Study in Retail Companies. Journal of Information and Communication Technology, 12(2), 102-115.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. 2021. Human Resource Management: Gaining A Competitive Advantage. McGraw-Hill Education.
Purnomo, H., Suharyanto, A., & Dewi, R. K. 2023. Analysis of Factors Influencing the Success of Logistics Information System Implementation: A Case Study on SOEs in Indonesia. Journal of Information Systems, 17(1), 45-60.
Ponomarov, S. Y., & Holcomb, M. C. 2022. Understanding The Concept Of Supply Chain Resilience. The International Journal of Logistics Management, 33(2), 440-462.
Prasetyo, E., & Wijaya, H. (2019). The Impact of User Experience on Information Systems Performance. Journal of Digital Technology, 21(2), 205-214.
Rahmawati, F., Kusuma, H., & Prabowo, H. 2023. Evaluation of the Inventory Information System Training Program: A Case Study on Government Agencies in DKI Jakarta. Journal of Public Administration, 18(2), 211-228.
Richards, G. 2021. Warehouse Management: A Complete Guide to Improving Efficiency and Minimizing Costs in the Modern Warehouse. Kogan Page Publishers.
Safitri, L., & Haryono, S. 2021. Employee Digital Competency Development Strategy in Optimizing Warehousing Information Systems. Journal of Management and Business Research, 6(2), 157-172
Sarkis, J. 2022. A Boundaries And Flows Perspective Of Green Supply Chain Management. Supply Chain Management: An International Journal, 27(5), 529-546.
Senge, P. M. 2022. The Fifth Discipline: The Art And Practice Of The Learning Organization. Currency.
Setiawan, M., & Suryadi, S. (2020). System Evaluation and Its Role in Information System Optimization. Journal of Information Technology and Management, 14(3), 127-136.
Siahaan, R., & Simanjuntak, S. (2018). The Effect of IT Competency on Organizational Performance in Public Sector Organizations. Journal of Public Administration, 15(4), 234-245.
Suryani, N. (2018). The Effect of Training on the Use of Inventory Management Systems on the Accuracy of Recording Goods in Logistics Companies. Journal of Computer Science and Technology, 14(4), 130-141.
Suwito, H. (2020). The Role of Management in the Development of Information Systems in Organizations: Lessons from the Implementation of Warehouse Management Systems. Journal of Business Administration, 10(1), 77-89.
Swanson, R. A., & Holton, E. F. 2019. Foundations Of Human Resource Development. Berrett-Koehler Publishers.
Tjahjono, B., Esplugues, C., Ares, E., & Pelaez, G. 2021. What does Industry 4.0 mean to Supply Chain? Manufacturing Procedure, 13, 1175-1182.
Ulrich, D., Younger, J., Brockbank, W., & Ulrich, M. 2022. HR From The Outside In: Six Competencies For The Future Of Human Resources. McGraw-Hill Education.
Werner, J. M., & DeSimone, R. L. 2021. Human Resource Development. Cengage Learning.
Wibowo, R., & Mahardika, D. (2019). Integrating Technology and Data Management in Public Sector Organizations. Journal of Administrative Sciences, 32(4), 91-102.
Wijaya, A., & Sumiati, S. 2022. The Effect of Training and Motivation on the Effectiveness of the Use of Inventory Information Systems in Jakarta Manufacturing Companies. Indonesian Journal of Management and Business, 15(2), 178-195.
Zulkifli, M., et al. (2020). Challenges in the Adoption of Information Systems in Public Sector Organizations. Journal of Government Studies, 22(1), 88-97.
Published
2026-01-30
How to Cite
Haris Abdul Kadir, Farid, Dicky Yusuf, & Awaluddin. (2026). Analysis of Human Resource Development in Optimizing the Use of the Goods in and Out Information System at the Office of the Regional Research and Innovation Agency of Central Sulawesi Province. International Journal of Health, Economics, and Social Sciences (IJHESS), 8(1), 739~747. https://doi.org/10.56338/ijhess.v8i1.10293
Section
Articles
Copyright (c) 2026 Haris Abdul Kadir, Farid, Dicky Yusuf, Awaluddin
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
