Kecerdasan Emosional, Manajemen Stres, dan Kesejahteraan Karyawan pada Industri Berisiko tahun 2025 di Sumatera Selatan
Emotional Intelligence, Stress Management, and Employee Well-Being in High-Risk Industries in 2025 in South Sumatra
Abstract
Penelitian ini bertujuan menganalisis hubungan dan pengaruh emotional intelligence (EI) dan stress management (SM) terhadap employee wellbeing (EWB) pada karyawan industri berisiko di Sumatera Selatan tahun 2025. Penelitian menggunakan pendekatan kuantitatif dengan desain potong lintang melalui survei terhadap 180 responden dari sektor pertambangan, migas, dan konstruksi. Instrumen penelitian berupa kuesioner skala Likert lima poin untuk mengukur EI, SM, dan EWB. Analisis data meliputi statistik deskriptif, korelasi Pearson, dan regresi linier sederhana. Hasil deskriptif menunjukkan EI cenderung lebih tinggi, sedangkan SM dan EWB berada pada tingkat sedang. Hasil korelasi menunjukkan hubungan positif antara EI dan SM, EI dan EWB, serta hubungan paling kuat antara SM dan EWB. Regresi linier sederhana menegaskan bahwa EI berpengaruh positif signifikan terhadap EWB (B = 0,51; p < 0,001; R² = 0,20), dan SM berpengaruh lebih kuat terhadap EWB (B = 0,62; p < 0,001; R² = 0,36). Temuan ini menunjukkan bahwa EI berfungsi sebagai sumber daya psikologis dasar yang membantu regulasi emosi dan kualitas relasi kerja, sedangkan SM merupakan mekanisme coping harian yang lebih dekat dalam menjelaskan variasi wellbeing pada pekerjaan berisiko. Implikasi praktisnya, organisasi perlu memprioritaskan program SM yang realistis seperti manajemen kelelahan, micro-recovery, coaching coping adaptif, dan edukasi tidur bagi pekerja shift, disertai pelatihan EI untuk regulasi emosi dan komunikasi aman di bawah tekanan. Keterbatasan penelitian ini terletak pada desain potong lintang dan data berbasis persepsi, sehingga penelitian lanjutan disarankan menggunakan desain longitudinal dan menambahkan variabel kontekstual keselamatan kerja.
References
intelligence on work performance: The mediating role of occupational stress among nurses. Journal of Nursing Scholarship, 54(6), 738–749. https://doi.org/10.1111/jnu.12790 (PubMed)
Aronsson, G., Theorell, T., Grape, T., Hammarström, A., Hogstedt, C., Marteinsdottir, I., Skoog, I.,
Träskman-Bendz, L., & Hall, C. (2017). A systematic review including meta-analysis of work environment and burnout symptoms. BMC Public Health, 17, 264. https://doi.org/10.1186/s12889-017-4153-7 (Springer Link)
Chen, S., Zhang, W., Zhang, H., & colleagues. (2024). Associations between emotional labor and
burnout: A meta-analysis and systematic review. BMC Psychology, 12, Article (online). https://doi.org/10.1186/s40359-024-02167-w (ScienceDirect)
Iy, M. O., Taiwo, B. O., Fissha, Y., Akinlabi, A. A., Phili, K., Ikeda, H., & Kawamura, Y. (2024).
Enhancing the occupational safety and well-being of mining and construction workers: An application of emotional intelligence training (EIT). Safety in Extreme Environments, 6, 79–93. https://doi.org/10.1007/s42797-023-00098-0 (Springer Link)
Kröll, C., Doebler, P., & Nüesch, S. (2017). Meta-analytic evidence of the effectiveness of stress
management at work. International Journal of Stress Management, 24(S1), 1–32. https://doi.org/10.1007/s10869-016-9457-y
Lesener, T., Gusy, B., & Wolter, C. (2019). The job demands–resources model: A meta-analytic review
of longitudinal studies. Human Relations, 72(10), 1535–1564. https://doi.org/10.1177/0018726718807036
Mazzetti, G., Guglielmi, D., Chiesa, R., Mariani, M. G., & colleagues. (2023). Job demands–resources
model and well-being outcomes: A meta-analytic review. Psychological Reports, 126(2), (online first/pages vary). https://doi.org/10.1177/00332941221102291
Miao, C., Humphrey, R. H., & Qian, S. (2017). A meta-analysis of emotional intelligence and work
attitudes. Journal of Occupational and Organizational Psychology, 90(2), 177–202. https://doi.org/10.1111/joop.12167 (bpspsychub.onlinelibrary.wiley.com)
Naggar, O., Mehrez, A., & colleagues. (2025). Emotional intelligence, coping, and burnout among
employees: Evidence from occupational health research. Healthcare, 13(15), 1840. https://doi.org/10.3390/healthcare13151840 (MDPI)
O’Connor, P. J., Hill, A., Kaya, M., & Martin, B. (2019). The measurement of emotional intelligence: A
critical review of the literature and recommendations for researchers and practitioners. Frontiers
in Psychology, 10, 1116. https://doi.org/10.3389/fpsyg.2019.01116 (Frontiers)
O’Connor, P. J., Nguyen, J., & Anglim, J. (2017). Effectively coping with task stress: A study of the
validity of the Trait Emotional Intelligence Questionnaire–Short Form (TEIQue–SF). Journal of Personality Assessment, 99(3), 304–314. https://doi.org/10.1080/00223891.2016.1226175 (PubMed)
Samu, K., Balogh, P., & colleagues. (2025). Assessing the role of emotional intelligence in risk
management and occupational safety: A systematic literature review. Transportation Research Procedia, 79, 47–58. https://doi.org/10.1016/j.trpro.2025.05.130 (ScienceDirect)
Szczygie?, D. D., & Mikolajczak, M. (2018). Emotional intelligence buffers the effects of negative
emotions on job burnout in nursing. Frontiers in Psychology, 9, 2649. https://doi.org/10.3389/fpsyg.2018.02649 (Frontiers)
Torquati, L., Mielke, G. I., Brown, W. J., Kolbe-Alexander, T., & colleagues. (2019). Shift work and the
risk of poor mental health: A meta-analysis of longitudinal studies. American Journal of Public Health, 109(11), e13–e20. https://doi.org/10.2105/AJPH.2018.304851
Ziaka, D., Tigani, X., Kanaka-Gantenbein, C., & Alexopoulos, E. C. (2025). A stress management and
health coaching intervention to empower office employees to better control daily stressors and adopt healthy routines. International Journal of Environmental Research and Public Health, 22(4), 548. https://doi.org/10.3390/ijerph22040548 (MDPI)
