Silvia Astuti, R. Rosyidah, and Rochana Rulyandari. “Kepuasan Pasien Terhadap Pelayanan Petugas Pendaftaran Rawat Jalan Di Rumah Sakit : Patient Satisfaction With the Services of Outpatient Registration Officers at Hospital ”. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), Vol. 7, no. 1, Jan. 2024, pp. 144-53, doi:10.56338/mppki.v7i1.4226.