Utomo, Achmad Yoga Setyo, et al. “Mutu Pelayanan Dengan Kepuasan Pasien Rawat Inap Di Rumah Sakit : Literature Review: Quality of Service With Patient Satisfaction in Hospital : Literature Review”. Media Publikasi Promosi Kesehatan Indonesia, vol. 6, no. 9, Sept. 2023, pp. 1708-14, doi:10.56338/mppki.v6i9.3720.