A. Y. S. Utomo, Bagoes Widjanarko, and Zahroh Shaluhiyah, “Mutu Pelayanan dengan Kepuasan Pasien Rawat Inap di Rumah Sakit : Literature Review: Quality of Service With Patient Satisfaction in Hospital : Literature Review”, Media Publ. Promosi Kesehat. Indones, vol. 6, no. 9, pp. 1708-1714, Sep. 2023.