[1]
N. K. M. Setia and N. M. S. Nopiyani, “Aplikasi Quality Function Deployment (QFD) dalam Peningkatan Mutu Layanan di Rumah Sakit : Literature Review: Application of Quality Function Deployment (QFD) in Service Quality Improvement in Hospitals : Literature Review”, Media Publ. Promosi Kesehat. Indones, vol. 6, no. 9, pp. 1745-1752, Sep. 2023.