Setia, N. K. M. and Nopiyani, N. M. S. (2023) “Aplikasi Quality Function Deployment (QFD) dalam Peningkatan Mutu Layanan di Rumah Sakit : Literature Review: Application of Quality Function Deployment (QFD) in Service Quality Improvement in Hospitals : Literature Review”, Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 6(9), pp. 1745-1752. doi: 10.56338/mppki.v6i9.3582.