ERWIN GUNAWAN; ROHMAN DAKA; AHMAD SETIAWAN JARIGAU; MUTMAINNAH LUTFI; IMRAN IRSAL. Influence of SERVQUAL Dimensions (Empathy and Responsiveness) on Patient Satisfaction at Mulawarman University Dental Hospital. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), [S. l.], v. 9, n. 5, p. 1100–1116, 2026. DOI: 10.56338/mppki.v9i5.8767. Disponível em: https://jurnal.unismuhpalu.ac.id/index.php/MPPKI/article/view/8767. Acesso em: 21 sep. 2026.