AGRA NABILFAVIAN EVANDINNARTHA; MUHAMMAD SYAMSU HIDAYAT; ROSYIDAH. Pengaruh Kualitas Pelayanan dan Kepuasan Pasien BPJS terhadap Loyalitas Pasien : Literature Review: Effect of Service Quality and Patient Satisfaction of BPJS on Patient Loyalty : Literature Review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), [S. l.], v. 6, n. 6, p. 1025–1032, 2023. DOI: 10.56338/mppki.v6i6.3256. Disponível em: https://jurnal.unismuhpalu.ac.id/index.php/MPPKI/article/view/3256. Acesso em: 21 sep. 2026.