SAFITRI PUJI RAHAYU; NURYAKIN; ARNI SURWANTI. Pengaruh Kualitas Pelayanan Terhadap Kepercayaan dan Kepuasan Pasien BPJS : Effect of Service Quality on BPJS Patient Trust and Satisfaction. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), [S. l.], v. 5, n. 1, p. 65–72, 2021. DOI: 10.56338/mppki.v5i1.1882. Disponível em: https://jurnal.unismuhpalu.ac.id/index.php/MPPKI/article/view/1882. Acesso em: 2 oct. 2026.