Setia, N. K. M., & Nopiyani, N. M. S. (2023). Aplikasi Quality Function Deployment (QFD) dalam Peningkatan Mutu Layanan di Rumah Sakit : Literature Review: Application of Quality Function Deployment (QFD) in Service Quality Improvement in Hospitals : Literature Review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 6(9), 1745-1752. https://doi.org/10.56338/mppki.v6i9.3582