(1)
Erwin Gunawan; Rohman Daka; Ahmad Setiawan Jarigau; Mutmainnah Lutfi; Imran Irsal. Influence of SERVQUAL Dimensions (Empathy and Responsiveness) on Patient Satisfaction at Mulawarman University Dental Hospital. Media Publ. Promosi Kesehatan Indones. 2026, 9, 1100-1116.