Agra Nabilfavian Evandinnartha, Muhammad Syamsu Hidayat and Rosyidah 2023. Pengaruh Kualitas Pelayanan dan Kepuasan Pasien BPJS terhadap Loyalitas Pasien : Literature Review: Effect of Service Quality and Patient Satisfaction of BPJS on Patient Loyalty : Literature Review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI). 6, 6 (Jun. 2023), 1025-1032. DOI:https://doi.org/10.56338/mppki.v6i6.3256.