RICKY NELSON; SARIFUDDIN T; MARWANA. The Influence of Service Quality and Customer Segmentation on Service Usage Decisions at PT. Samas Agung Tunggal Perkasa. International Journal of Health, Economics, and Social Sciences (IJHESS), [S. l.], v. 8, n. 2, p. 1552~1557, 2026. DOI: 10.56338/ijhess.v8i2.10938. Disponível em: https://jurnal.unismuhpalu.ac.id/index.php/IJHESS/article/view/10938. Acesso em: 1 oct. 2026.